SHIPPING & DELIVERY POLICY

Last updated September 30, 2022
 
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://mrthaisnacks.com/pages/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping
We offer free Standard shipping on Orders over 100$.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
Shipping Method
Shipping Fee
DHL International
5 - 9 Business Days
25

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

HOW IS MY SUBSCRIPTION FULFILLED?

If you are buying a subscription then we will deliver on: First week of each month.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free Standard shipping is valid on international orders.
For information about customs process:
  • Email mrthaisnacks@gmail.com
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

OUT OF STOCK OR REPLACEMENT

If any item is out of stock due to the manufacturer recalling or ceasing production of a particular item, we will ship other similar items to replace your order. We will inform you through email about the product we would like to replace with. Some items may require longer processing times, in which case we will also inform you in advance.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://mrthaisnacks.com/pages/returns-policy.


HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
  • Email: mrthaisnacks@gmail.com